Skip to main content
Solved

What is the exact format for a profile ID?

  • February 15, 2024
  • 3 replies
  • 294 views

Forum|alt.badge.img+3

I have seen that “Every profile has a unique ID that you can find by navigating to the profile and looking at the URL. Look for the 26-character ID, as illustrated in the image below.”

This is wrong.  I have seen profiles ID such as “Yzgepw”.  What’s the story?

Best answer by kaila.lawrence

Ah, yes! Both are correct. Klaviyo increased the character count of profile IDs to future-proof growth in overall subscriber data. A 6-character ID simply means that subscriber was acquired prior to the update.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope that helps!

3 replies

kaila.lawrence
Community Manager
Forum|alt.badge.img+31
  • Community Manager
  • 498 replies
  • February 16, 2024

Hey @kenw232! Can you show/link me where you saw the reference to the 26-character ID? 


Forum|alt.badge.img+3
  • Author
  • Contributor IV
  • 12 replies
  • February 16, 2024

See this link:
https://help.klaviyo.com/hc/en-us/articles/12902308138011
about half way down - “Every profile has a unique ID that you can find by navigating to the profile and looking at the URL. Look for the 26-character ID,...”


kaila.lawrence
Community Manager
Forum|alt.badge.img+31
  • Community Manager
  • 498 replies
  • Answer
  • February 20, 2024

Ah, yes! Both are correct. Klaviyo increased the character count of profile IDs to future-proof growth in overall subscriber data. A 6-character ID simply means that subscriber was acquired prior to the update.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope that helps!