why am i not able to upgrade my plan with indian card?

1 reply
208 views

it says i have to do a stripe integration and other complicated things while trying to upgrade my free plan. We are based in India and using an internationally usable card. Please help

This topic has been closed for replies.

David ToAnswer

Klaviyo Employee

Hello @chilguze,

Welcome to the Klaviyo Community!

Thanks for sharing that you’re using an Indian card to try to upgrade. This issue you’re experiencing is because of the changes imposed by the Reserve Bank of India, preventing automated recurring subscription payments.

Klaviyo is working on methods that support these new regulations that were imposed. If you have another card with an issuing bank outside of India, I would recommend using that one to upgrade your subscription plan.

Thanks for being a part of the Klaviyo Community!

David