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Why can't I submit an email request? "Try again later"

  • January 2, 2024
  • 1 reply
  • 43 views

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I’ve been trying to submit a question to email support and it keeps saying there is a problem try later. I’ve gone out of the form and tried again on a new form - same result...

Best answer by Taylor Tarpley

Hi @Charlie E

 

Welcome to the Community! 

 

As you experienced, these kinds of issues tend to resolve themselves within a matter of minutes and we recommend taking a step back and trying again in a bit.

 

I can see that were able to submit an email support question and a member of our team has gotten back to you! Happy to hear it!

 

Thanks for participating in the Community!

-Taylor

1 reply

Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • January 2, 2024

Hi @Charlie E

 

Welcome to the Community! 

 

As you experienced, these kinds of issues tend to resolve themselves within a matter of minutes and we recommend taking a step back and trying again in a bit.

 

I can see that were able to submit an email support question and a member of our team has gotten back to you! Happy to hear it!

 

Thanks for participating in the Community!

-Taylor