+3I created an email marketing and configured it for the mobile version. I sent the test version and when I saw the colors of some items they are completely different from the ones I configured.This problem is only in the mobile version, on the computer the layout is the same
In the preview everything is perfect:
When I open it on my phone it looks like this:
Best answer by Taylor Tarpley
Hi there
Thanks for sharing your question with us!
The issue here might be how you’re viewing this test email on mobile. For instance, if you’re viewing it on the browser version of Gmail or Outlook, it could be the inbox not respecting media queries and how features are displayed. For instance, other Community users have faced similar issues!
I would highly suggest using tools for email preview services like Litmus or Email on Acid. These services help you see what your emails would look like on different platforms before sending it to subscribers.
Thanks for participating in the Community!
-Taylor
+60Hi there
Thanks for sharing your question with us!
The issue here might be how you’re viewing this test email on mobile. For instance, if you’re viewing it on the browser version of Gmail or Outlook, it could be the inbox not respecting media queries and how features are displayed. For instance, other Community users have faced similar issues!
I would highly suggest using tools for email preview services like Litmus or Email on Acid. These services help you see what your emails would look like on different platforms before sending it to subscribers.
Thanks for participating in the Community!
-Taylor
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