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August 18, 2023
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Why does my SMS list say they are not subscribed or opted in? How do I fix that?

  • August 18, 2023
  • 1 reply
  • 598 views

I have subscribers coming in through zapier where they are subscribing to emails and SMS, yet they only come into Klaviyo as subscribed to email. How do I fix this and get my current list onto my SMS as well as those new contacts subscribing?

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @hypnors

     

    Welcome to the Community! Happy to help! 

     

     Adding SMS consent via Zapier is a relatively new feature, which in the past would constitute an API integration. However, we have had another user ask a similar question and find a solution, I thread them below so you can gain more insight! 

     

    Hope this helps!

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    August 18, 2023

    Hi @hypnors

     

    Welcome to the Community! Happy to help! 

     

     Adding SMS consent via Zapier is a relatively new feature, which in the past would constitute an API integration. However, we have had another user ask a similar question and find a solution, I thread them below so you can gain more insight! 

     

    Hope this helps!

    -Taylor