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Contributor III
March 24, 2023
Solved

Why is my account Disabled

Why is my account Disabled? We can’t use it, Please HELP, Thank you!

    This topic has been closed for replies.
    Taylor Tarpley
    Community Manager
    March 24, 2023

    Hi there @Alipearl, 

     

    Thanks for sharing your question with us, happy to help! 

     

    You can submit a response to our support team via this form to get further information on why your account was disabled.

     

    When filling out the form please select > Account Access > Account Disabled > fill out the remaining necessary account information. 

     

    Thanks for partipcating in the Community!

    -Taylor 

    2 replies

    AlipearlAuthor
    Contributor III
    March 24, 2023

    If can’t help me, please refund!!

    Taylor Tarpley
    Community Manager
    Community Manager
    March 24, 2023

    Hi there @Alipearl, 

     

    Thanks for sharing your question with us, happy to help! 

     

    You can submit a response to our support team via this form to get further information on why your account was disabled.

     

    When filling out the form please select > Account Access > Account Disabled > fill out the remaining necessary account information. 

     

    Thanks for partipcating in the Community!

    -Taylor