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Why is my Campaign Review Page A Blank Screen?

  • August 2, 2022
  • 3 replies
  • 127 views

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  • Contributor I
  • 1 reply

Hello! I am trying to submit my first email campaign (woohoo). After setting up my campaign, when I go to the review screen, it is completely blank and does not load. I have cleared my cache, tried on different browsers and even signed in on my phone. Please help! Just really want to submit this today. When I click on “support” it won't even let me open the support page. 

Best answer by jilba

Using an incognito window solved the problem! 

3 replies

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  • Author
  • Contributor I
  • 1 reply
  • Answer
  • August 2, 2022

Using an incognito window solved the problem! 


Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • August 2, 2022

Hi @jilba

 

Happy to hear the solution is fixed! This was a temporary bug and was addressed with our team and fixed! 

 

-Taylor


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  • Contributor I
  • 2 replies
  • November 15, 2024

Hi @jilba

 

Happy to hear the solution is fixed! This was a temporary bug and was addressed with our team and fixed! 

 

-Taylor


I am getting a blank screen after opening any new or saved templates. I have tried clearing the cache and opening an incognito window. What should I do now?