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Contributor I
June 21, 2023
Solved

Why is the bold button adding a space and font size adjusting line height in template editor?

I’m fed up with the text editor. I sent an email to over 30,000 people this morning and everything looked screwed up!  When designing everything looked good on preview and test emails sent. I even checked display on different browsers. 

I found the issue. It was a bug with Klaviyo. None of the buttons work properly!

 

When i press the “Bold” button it adds a space to the text.  

When I press the “Italic” button it deletes a space.
When I change the text size… it adds line height!

What is going on with this?

 

Video Of Bug!

    This topic has been closed for replies.
    Taylor Tarpley
    Community Manager
    June 22, 2023

    Hi @Vilhelm, 

     

    Welcome to the Community! I am so sorry to hear you’ve had such a frustrating experience with the template editor, thank you for brining it to our attention! 

     

    Additionally, thank you for your helpful video, I will bring this to our template team and try to gain insight on what’s causing the issue.

     

    Again, I am very sorry for the inconvenience you’ve experienced with this issue,

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    June 22, 2023

    Hi @Vilhelm, 

     

    Welcome to the Community! I am so sorry to hear you’ve had such a frustrating experience with the template editor, thank you for brining it to our attention! 

     

    Additionally, thank you for your helpful video, I will bring this to our template team and try to gain insight on what’s causing the issue.

     

    Again, I am very sorry for the inconvenience you’ve experienced with this issue,

    -Taylor