Why is the 'edit image' feature gone from the template editor?

Forum|Forum|3 years ago
August 11, 2023
12 replies
644 views

I’m wondering why the Klaviyo team has decided to remove the edit image feature from the template editor?

I relied heavily on that feature to edit images down to a lower file size and add rounded corners — my whole process revolved around this feature and it’s disrupted the whole end of week for my output.

Have you done this to cut down on the server space required to resize & edit images?

I just can’t see the value in removing every edit option except for “Crop”.

This topic has been closed for replies.

Best answer by Taylor Tarpley

Hi all!

Thank you for your honest comments about our new crop editor feature and deprecating our edit option in the editor.

We made the difficult decision to deprecate this feature as our path moving forward to optimizing all features of our editors did not include this tool and the maintenance required to continue to host. I can understand the frustration surrounding this as it seems you all used this feature a great deal and deeply apologize for the inconvenience. I will share each and every comment so our team knows the impact of this event.

Thank you for participating in the Community!

-Taylor

Show previous replies

S

Strapiez

Contributor I

If Klavio is looking to reduce costs, we expect to benefit from those savings as well. Since the quality of Klaviyo has declined, we believe it's fair to request a permanent 30% discount. Should this not be feasible, we will terminate our subscription at the end of the month.

N

noobmarket

Contributor IV

I just need the old edit feature back so that I can just downscale the images for mobile and desktop email versions of my marketing emails!
Why is the Klaviyo product team not listening?

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