Contributor I

Solved

Why isn't my image filling the whole block?

Forum|Forum|1 year ago
June 5, 2025
4 replies
317 views

The image at the top is not filling the whole block in Outlook. Is there anything I can do to prevent that? I’ve made sure there is no block padding, no image padding, I’ve clicked the fill column button. It’s only in Outlook, it looks correct everywhere else, do I just have to live with it for outlook?

Best answer by MANSIR2094

Hello @jamie.c ,

Ohh great work on keeping things tidy and welcome to the community by the way,

The layout is clean and vibrant, Outlook is just picky with how it handles images because it uses the word engine to render emails.

Here's a solid fix that works, wrap the image in a table and set its width explicitly. Here's the HTML snippet to

Try:

<tr>

</td>

</tr>

</table>

Replace "Your-image-url.jpn" with your actual image link.

This forces Outlook to treat it right- no padding weirdness, no alignment issues.

Let me know if the issue still shows- but this usually nails it.

MANSIR2094Answer

Expert Problem Solver IV

Hello @jamie.c ,

Ohh great work on keeping things tidy and welcome to the community by the way,

The layout is clean and vibrant, Outlook is just picky with how it handles images because it uses the word engine to render emails.

Here's a solid fix that works, wrap the image in a table and set its width explicitly. Here's the HTML snippet to

Try:

<tr>

</td>

</tr>

</table>

Replace "Your-image-url.jpn" with your actual image link.

This forces Outlook to treat it right- no padding weirdness, no alignment issues.

Let me know if the issue still shows- but this usually nails it.

Mansir Digital Portfolio

NicolineLage

Partner - Gold

Hi @jamie.c

Thank you for reaching out to the community. To add to @MANSIR2094 you might want to check the image width.

Is the image 600px width? If it is smaller than that, the image will not fill the whole frame.

Nicoline Lage - Klaviyo Gold Partner & Marketing Automation Specialist at Searchmind

Victoria_ap_G

2025 Champion

Hey @jamie.c
Great to see you here. Love the branding!

@NicolineLage mentioned, the image should be 600 width.

if it is 600px width, then check:

your padding in your ‘styles’ section on the template
padding in the content block

Hope that helps

Email, SMS & CRM Consultant

jamie.cAuthor

Contributor I

Posting the full solution below in case anyone else comes across this. Two things helped the issue -

using HTML code and putting it in a table like suggested by @MANSIR2094
Removing the block padding on the rest of the elements in the email.. There was block padding on the text box, as well as on the images I had in a split section. I had to remove the block padding from each image as well as between the images.

Removing that padding did mess up the mobile layout so I had to add some image blocks that were mobile only and desktop only.

-jamie

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