Why was my payment declined?

Forum|Forum|2 years ago
December 4, 2023
3 replies
178 views

Despite having enough funds and correct billing information our payment card is not accepted. Can anyone help me?

This topic has been closed for replies.

Best answer by Taylor Tarpley

Hi there @Dierenapotheek.

Welcome to the Community! Very sorry to hear you’ve had issues with payment!

You can always request an invoice inquiry with Support by using this link! I hope everything gets sorted out!

Thanks for participating in the Community,

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi there @Dierenapotheek.

Welcome to the Community! Very sorry to hear you’ve had issues with payment!

You can always request an invoice inquiry with Support by using this link! I hope everything gets sorted out!

Thanks for participating in the Community,

-Taylor

D

DierenapotheekAuthor

Contributor I

Hello Taylor, thank you very much for your reply!

R

Repossi

Contributor I

Hello,

I have 2 klaviyo account one which we pay and the other one not yet and I would like ito upgrade the plan to a paid one.

Despite having enough funds and correct billing information (same as the paid account), our credit card is not accepted and is declined. I have been trying many times and still nothing, Can anyone help me?

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