Why won't emojis render in emails?

When creating an HTML email and pushing via the API all the emojis are rendered as “?”

I have tried different encoding but it seems to be a Klaviyo issue, I would be very grateful if someone knows how to fix this!

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Best answer by Taylor Tarpley

Hi there @franke,

Welcome to the Community, happy to help!

Yes, at this moment, Klaviyo doesn’t support emojis in HTMLs at this time. I’m happy to submit this as a feature request on your behalf!

As a workaround, I suggest using images of the emojis and adding the images of emojis in through the <img src=""> tag within the HTML.

To gain more insight, I’d check out these other Community threads who had similar questions!

Thanks for partipcating in the Community!

-Taylor

Community Manager