Skip to main content
Contributor I
February 16, 2024
Solved

Will imported contacts recieve flow e-mails when flows are turned on agian?

  • February 16, 2024
  • 1 reply
  • 86 views

I have imported new contacts from another e-mail platform while my welcomeflow is turned off. Will the imorted contacts recieve flow emails when i turn the flow on again now? I have imported about 500 contacts, and i do not want them to revieve the e-mail because they already got it on the other platform.

Hope you can help.

    This topic has been closed for replies.
    Best answer by JessFosnough

    Hello @Mathias,

    Quick question - when you turned off the welcome flow, did you set the messages to draft or manual? I can’t find the artcile that states this, but I’m pretty sure that if the messages are set to draft, then new additions are NOT queued to receive emails, while messages set to draft are queued to receive them.

    Hope this helps!

    1 reply

    JessFosnough
    Expert Problem Solver IV
    Expert Problem Solver IV
    February 16, 2024

    Hello @Mathias,

    Quick question - when you turned off the welcome flow, did you set the messages to draft or manual? I can’t find the artcile that states this, but I’m pretty sure that if the messages are set to draft, then new additions are NOT queued to receive emails, while messages set to draft are queued to receive them.

    Hope this helps!

    Jessica