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Contributor II
March 29, 2023
Solved

Will updating coupon settings in Shopify change them automatically in Klaviyo?

  • March 29, 2023
  • 2 replies
  • 145 views

Hi! I’ve created a coupon within Klaviyo, then updated the settings of this coupon within Shopify.  Our product is a subscription and I noticed the Klaviyo coupon settings automatically set it to One-time purchase products. After saving these settings in Shopify will the coupons still work in Klaviyo?

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @OliviaC

     

    Thanks for sharing your question with us concerning coupons, happy to help! 

     

    Do you mind sharing what your ultimate goal is when changing your coupon setting in Shopify and wanting them to reflect back in Klaviyo? Since Shopfiy has more coupons setting and variations compared to Klaviyo, for instance we only support one-time purchases with coupons and cannot apply dynamic coupons to subscription items, any changes you want to make to your coupons in Klaviyo will need to be done manually. Changes in Shopify via your coupons won’t be reflected in Klaviyo automatically. 

     

    Thanks for participating in the Community! 

    -Taylor 

    2 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    March 29, 2023

    Hi @OliviaC

     

    Thanks for sharing your question with us concerning coupons, happy to help! 

     

    Do you mind sharing what your ultimate goal is when changing your coupon setting in Shopify and wanting them to reflect back in Klaviyo? Since Shopfiy has more coupons setting and variations compared to Klaviyo, for instance we only support one-time purchases with coupons and cannot apply dynamic coupons to subscription items, any changes you want to make to your coupons in Klaviyo will need to be done manually. Changes in Shopify via your coupons won’t be reflected in Klaviyo automatically. 

     

    Thanks for participating in the Community! 

    -Taylor 

    OliviaCAuthor
    Contributor II
    March 30, 2023

    Hey Taylor, thanks for your reply! I was hoping to get a dynamic coupon for a specific subscription product but it looks like this wont work this time!