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Sign Up not sending mails to the list

  • December 4, 2024
  • 1 reply
  • 21 views

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I was trying to set up a Sign-Up Pop Up that should send the emails (that would sign up) to the Newsletter list. It is not there; I found it in the “Profiles” list. Do you have any idea what I did wrong?

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1 reply

ArpitBanjara
Principal User I
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  • Principal User I
  • 371 replies
  • December 5, 2024

Hey ​@lukasburda 

can you check if the list those profiles are going to, is set to “single opt-in” ? I would suggest changing it from double to single opt-in. This happens usually when someone signs up and they dont confirm their subscription (since it is double opt-in) and hence they dont get added to the list.

Let me know if this solves this,

Cheers

Arpit