Hello! I have looked everywhere but can’t seem to find the answer, so hoping someone here will know.
If I have a contact in 3 lists, will I be charged for the 3 instances of that contact or only for the 1 contact.
Thank you!
Hello! I have looked everywhere but can’t seem to find the answer, so hoping someone here will know.
If I have a contact in 3 lists, will I be charged for the 3 instances of that contact or only for the 1 contact.
Thank you!
Best answer by retention
Hi
Klaviyo charges by the total number of “contacts” and not how many subscribers per Lists as some other ESPs may do. So a contact can be in one or multiple Lists and should not affect the number of contacts pricing threshold. Note, there’s also a sending threshold so you should plan for that as well.
Here’s some more information about Klaviyo email billing here:
Hope that helps!
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