Klaviyo "Replace" button

1 reply
350 views

Just wanted to flag and raise concern regarding the way the “replace” button has been buried behind the 3 dots settings. This is NOT making our work easier and I understand you want to push the remix AI but this is not it. It just adds friction. Please bring the old buttons back

Temi O.Answer

Community Manager

Hi @adrq_ ,

Yeah this has come up as a pain-point recently. I completely agree that it causes unnecessary friction for such a simple fuction. While I do not have insight on why the change was made, our product team weighs customer sentiment seriously, and I will be submitting your feedback as well, including the request to bring the previous replace button behavior back. Thank you for bringing this up!

Temi@Klaviyo

Temi O.Answer

Community Manager

Hi @adrq_ ,

Yeah this has come up as a pain-point recently. I completely agree that it causes unnecessary friction for such a simple fuction. While I do not have insight on why the change was made, our product team weighs customer sentiment seriously, and I will be submitting your feedback as well, including the request to bring the previous replace button behavior back. Thank you for bringing this up!

Temi@Klaviyo

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