Hi there,
I am trying to import a custom font (Avenir Next Rounded Pro) to Klaviyo, but always get the error message “One or more font files could not be accessed”.
I have uploaded the font files (WOFF, WOFF2, EOT, TTF, OTF, SVG) under “Files” in Shopify and used the public URL as the source address.
And cannot figure out what the problem is.
More info on the topic that might be helpful:
- It is a store that is still password protected. I thought that this might be the problem. However, I tried the same procedure with a store that is not password protected and it didn’t work as well.
Thanks for your help in advance!
Hendrik
Best answer by stephen.trumble
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