Contributor I

Solved

Bulk Create Events: accepted in the API but can't find in email account

5 replies
199 views

Here’s the layout I used (which is accepted by the API):

https://developers.klaviyo.com/en/reference/bulk_create_events

For some reason, I can’t find the newly created events under the email profiles. Even after I unsuppressed the user, I can’t find the event after I send that the API accepted. Is the example layout wrong?

APIs & integrations

KeviSunshineAnswer

Expert Problem Solver III

Hi @bpgraves,

The endpoint simply returns a 202, meaning the request wasn’t fully processed before a response was returned (i.e., the request body wasn’t obviously malformed, but it wasn’t processed yet, so there’s no way of knowing if it will work).

Can you share your request body (with any keys and emails/phones/PII removed)? I can review and test out your request body in postman to see if it’s working for me.

Let me know!

Kevin.

KeviSunshineAnswer

Expert Problem Solver III

Hi @bpgraves,

The endpoint simply returns a 202, meaning the request wasn’t fully processed before a response was returned (i.e., the request body wasn’t obviously malformed, but it wasn’t processed yet, so there’s no way of knowing if it will work).

Can you share your request body (with any keys and emails/phones/PII removed)? I can review and test out your request body in postman to see if it’s working for me.

Let me know!

Kevin.

S

saulblum

Klaviyo Employee

Could you paste in the API body (with any email addresses or PII hidden)?

Have you checked the developer logs to see if there are any errors?

https://developers.klaviyo.com/en/docs/monitor_api_usage#review-api-logs

B

bpgravesAuthor

Contributor I

Here’s the request body (no errors returned):

{
"data": {
"type": "event-bulk-create-job",
"attributes": {
"events-bulk-create": {
"data": [
{
"type": "event-bulk-create",
"attributes": {
"backfill": false,
"profile": {
"data": {
"type": "profile",
"id": "string",
"attributes": {
"first_name": "James",
"last_name": "*******",
"email": "***"
}
}
},
"events": {
"data": [
{
"type": "event",
"attributes": {
"unique_id": "99KF423705-2019",
"time": "2019-01-02T12:22:46.7466667-07:00",
"value": 0,
"metric": {
"data": {
"type": "metric",
"attributes": {
"name": "Purchased Vehicle"
}
}
},
"properties": {
"NewUsed": "New",
"VehicleYear": "2019",
"VehicleMake": "POLARIS",
"VehicleModel": "Z19VDE99BN",
"VIN": "*********",
"CustomerId": 5784515
}
}
}
]
}
}
},
{
"type": "event-bulk-create",
"attributes": {
"backfill": false,
"profile": {
"data": {
"type": "profile",
"id": "string",
"attributes": {
"first_name": "Lyleen ",
"last_name": "M****",
"email": "***"
}
}
},
"events": {
"data": [
{
"type": "event",
"attributes": {
"unique_id": "036148-201",
"time": "2019-01-02T17:00:00-07:00",
"value": 0,
"metric": {
"data": {
"type": "metric",
"attributes": {
"name": "Purchased Vehicle"
}
}
},
"properties": {
"NewUsed": "New",
"VehicleYear": "2018",
"VehicleMake": "YAMAHA",
"VehicleModel": "YZ250J2",
"VIN": "*********",
"CustomerId": 5784505
}
}
}
]
}
}
}
]
}
}

GabbyEsposito

Community Manager

@bpgraves were you able to get this resolved?

Gabby

KeviSunshine

Expert Problem Solver III

Hey @bpgraves,

Here’s a working request body - I think the key was removing `{ id: “string” }` from the profile object.

{
  "data": {
    "type": "event-bulk-create-job",
    "attributes": {
      "events-bulk-create": {
        "data": [
          {
            "type": "event-bulk-create",
            "attributes": {
              "backfill": false,
              "profile": {
                "data": {
                  "type": "profile",
                  "attributes": {
                    "first_name": "Buddy",
                    "last_name": "Glass",
                    "email": "REDACTED"
                  }
                }
              },
              "events": {
                "data": [
                  {
                    "type": "event",
                    "attributes": {
                      "unique_id": "99KF423705-2019",
                      "time": "2019-01-02T12:22:46.7466667-07:00",
                      "value": 0,
                      "metric": {
                        "data": {
                          "type": "metric",
                          "attributes": {
                            "name": "Purchased Vehicle"
                          }
                        }
                      },
                      "properties": {
                        "NewUsed": "New",
                        "VehicleYear": "2019",
                        "VehicleMake": "POLARIS",
                        "VehicleModel": "Z19VDE99BN",
                        "VIN": "*********",
                        "CustomerId": 5784515
                      }
                    }
                  }
                ]
              }
            }
          }
        ]
      }
    }
  }
}

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