Can't find previw email in outlook

Hi ​@SimonaF ,

It seems like you're experiencing an issue with test previews not appearing in Outlook, while they show up fine in Gmail and Yahoo. This could be related to Outlook's settings or how the email is being rendered on that platform.

A few steps you can try to resolve this include:

1. Ensure that your Outlook is up to date, as sometimes outdated versions can cause issues with email rendering.
2. Check if any recent updates or changes in your Klaviyo account might have impacted email formatting or compatibility with Outlook.
3. Test the emails by sending to different versions of Outlook (e.g., desktop vs. web app) to see if the issue persists across all platforms.
4. Review your email’s HTML code to ensure it's fully compliant with email best practices, as certain CSS or HTML elements may cause rendering issues in Outlook.
5. Consider reaching out to Klaviyo support, as there may be an underlying issue with their platform affecting Outlook’s rendering of test previews.

If these steps don’t resolve the issue or if the solution seems complex, feel free to reach out, and I’d be happy to assist you further with the implementation.