Skip to main content
Solved

Custom Flow

  • January 11, 2024
  • 2 replies
  • 81 views

Forum|alt.badge.img+1

Hello, my question is the following, I want to make a custom event, send_email, I added this event through an API, the idea is that an email is sent through a flow every time that event is triggered, the problem lies in the configuration of the flow or somewhere that the email is never sent and I have no way to check if it was executed or not, I attach the images of the postman, flow and the event. Thank you
Postman:

Flow:
 

Event :
 

 

Best answer by Brian Turcotte

Hi @gonzalezDarius!

What is the API response when you send the event? 

 

Since there are no events appearing in the metric page, the problem is likely not the flow - the flow is never triggered (and I see that it is set to live).

 

Best,

Brian

2 replies

Brian Turcotte
Forum|alt.badge.img+37
  • Klaviyo Alum
  • 1393 replies
  • January 12, 2024

Hi @gonzalezDarius!

I’m going to check on this with Engineering and I’ll update the thread ASAP!

- Brian


Brian Turcotte
Forum|alt.badge.img+37
  • Klaviyo Alum
  • 1393 replies
  • Answer
  • January 23, 2024

Hi @gonzalezDarius!

What is the API response when you send the event? 

 

Since there are no events appearing in the metric page, the problem is likely not the flow - the flow is never triggered (and I see that it is set to live).

 

Best,

Brian