Hi @tuesp,

Thanks for your question! When a customer is in a flow, they will receive campaign emails if they are in the list or segment to which the campaign email is sent. You can exclude them from campaign emails fairly easily with the Smart Send feature - this article explains what it is and how to update the time frame.

You can also exclude customers in the flow from campaigns by excluding flow segments from a campaign - depending on how often you send campaigns and how long the customer stays in the flow segment, this option may be trickier. Hope this helps, let me know if you have any questions!

Hi @tuesp customers will only receive campaign emails if they are part of the list/segment that you specifically scheduled the campaign to go to. So, you don’t have to worry about any automated process that would auto-add them into a campaign blast unless they’re already included in the list that you plan to send the content out to.