I am unable to add a block (Submit Button)

2 replies
167 views

I am unable to add a block under email so they customer can submit . When I click under the email icon it does nothing. When I try to select button it does nothing ?

Training & how-tos

J

jonasrcAnswer

Problem Solver I

I believe you’re referring to the Email Template editor. Instead of clicking “Button”, you have to click in “Button”, hold and drag it to wherever in the email body you would like the button to be.

ArpitBanjara

Principal User II

hey @bugoutranchbeef

I need a bit more context before i can point you in the right direction, When you mention adding a block with a submit button "under email," are you working inside a signup form? or are you inside the email template editor trying to add a button block to an email? These are two different builders in Klaviyo and the issue would be different in each case.

let me know

best,

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

J

jonasrcAnswer

Problem Solver I

I believe you’re referring to the Email Template editor. Instead of clicking “Button”, you have to click in “Button”, hold and drag it to wherever in the email body you would like the button to be.

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