Contributor IV

Solved

Klaviyo webhooks...for Klaviyo

5 replies
779 views

Hi, i’ve recently read a case study where a webhook was used in a flow to send data from Klaviyo to Klaviyo. This was done to enrich data inside customer profiles and update profile properties.

Quoting the user who did this:

“One example is to take the Abandoned Cart URL from the metric and copy it to the profile. This enables us to add a conditional block to every email saying:
Remember we have saved your cart. Retrieve it right here:”

Now, i’m trying to replicate this but i don’t understand how to do it.

Which is the correct destination URL for Klaviyo? Also, should i put a public key and a private key respectively inside the “Key” and “Value” fields? I’m reading the documentation but i can’t understand how i can change custom properties indise a profile.

Thank you!

This topic has been closed for replies.

E

ezraAnswer

Klaviyo Employee

Hi, it’s difficult to see the correct JSON format in the screenshot from the blog post, so I suggest you review the documentation for “POST example JSON object” here: https://developers.klaviyo.com/en/v1-2/docs/identify-api-reference#post

The changes you will need to make are to add your Public API Key (you can find it at https://www.klaviyo.com/account#api-keys-tab) as “token”, nest email into properties, and prepend email with $ (so “$email”).

{
  "token" : "<your Public API Key / Site ID>",
  "properties" : {
    "$email" : "matt.kemp@klaviyo-demo.com",
    "Test" : "Prova"
  }
}

Are you now able to get it working as expected?

W

wanttoknowallaboutecommerce

Hi there,
I think this is the guide you are referring to:
https://medium.com/klaviyo-developers/solution-recipe-10-use-webhooks-in-flows-to-send-additional-event-and-profile-data-into-klaviyo-76053a68812b

W

wanttoknowallaboutecommerce

S

ShiroyashaAuthor

Contributor IV

Hi, thank you for your reply! i have tried the following:

i also tries using the https://a.klaviyo.com/client/profiles Destination URL, but it won’t update my “Test” property to the “prova” value (i’m trying with a fixed, hard-coded value here)

This is the Json i’ve been using:

{
"email": "matt.kemp@klaviyo-demo.com",
"properties": {
"Test": "prova"
}
}

What am i doing wrong?

E

ezraAnswer

Klaviyo Employee

Hi, it’s difficult to see the correct JSON format in the screenshot from the blog post, so I suggest you review the documentation for “POST example JSON object” here: https://developers.klaviyo.com/en/v1-2/docs/identify-api-reference#post

The changes you will need to make are to add your Public API Key (you can find it at https://www.klaviyo.com/account#api-keys-tab) as “token”, nest email into properties, and prepend email with $ (so “$email”).

{
  "token" : "<your Public API Key / Site ID>",
  "properties" : {
    "$email" : "matt.kemp@klaviyo-demo.com",
    "Test" : "Prova"
  }
}

Are you now able to get it working as expected?

S

ShiroyashaAuthor

Contributor IV

Hi @ezra, it worked, thank you everyone! :)

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