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Contributor I
October 13, 2023
Solved

Manual blocking of Klaviyo cookie

  • October 13, 2023
  • 3 replies
  • 437 views

Hi team! I use OneTrust but not with autoblocking as we rely on manual blocking. However, I wanted to explore, how can we enable manual blocking of _kla_id if user denies the consent? The JS app toggle when disabled and Customer preference set to ‘Collect after consent’ still seem to be dropping the cookie from Klaviyo which needs a solution. Please let me know if there is any workaround in place!

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @Rajat!

    Here’s a Help Center article on the topic:

     

    Best,

    Brian

    3 replies

    Problem Solver III
    October 14, 2023

    You could deploy via GTM instead of onsite, the control content via GTM

    I sometimes know things...
    RajatAuthor
    Contributor I
    October 16, 2023

    Any documents for reference for implementation of Klaviyo tags via GTM anyone could provide?

    Brian Turcotte
    Klaviyo Alum
    January 24, 2024

    Hi @Rajat!

    Here’s a Help Center article on the topic:

     

    Best,

    Brian