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Metric Failing: Form completed by profile

  • November 7, 2024
  • 3 replies
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Hi There :)

 

The Metric “Form completed by profile” stopped working a month ago on all our accounts.

 

We use the klaivyo form as a “succes page” for subscribers. For example when they click “No thanks to product reviews”. This metric this usually created is also used to trigger flows and segments.

 

example:

<a href="{% update_property_link 'product_reviews' 'no' 'https://www.sinful.dk/#afmeld-produktanmeldelser' %}" style="text-decoration: underline; color: rgb(51, 51, 51);"><span style="font-family: 'Plus Jakarta Sans', Verdana;">Frameld her</span></a>

 

Does anybody know why it could have stopped working (At the same time accross 11 accounts).

 

Thanks!

 

Best answer by chloe.strange

@Mathilde

I’m moving this over to a support ticket for further investigation into your specific situation. They will be in touch with you soon. 

~Chloe

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3 replies

chloe.strange
Community Manager
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  • Community Manager
  • 426 replies
  • November 25, 2024

Hi ​@Mathilde

This is an interesting question - are you still having this issue?

~Chloe


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  • Author
  • Problem Solver I
  • 28 replies
  • November 26, 2024

Hi ​@chloe.strange,

Yes, the issue is still the same here :)


chloe.strange
Community Manager
Forum|alt.badge.img+41
  • Community Manager
  • 426 replies
  • Answer
  • December 5, 2024

@Mathilde

I’m moving this over to a support ticket for further investigation into your specific situation. They will be in touch with you soon. 

~Chloe