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$source from Zapier's leads bug

  • January 24, 2024
  • 1 reply
  • 34 views

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Hi,

Since the 15th december and Klaviyo changes, my leads from Zapier doesn’t have the value I assigned on Zapier ($source = typeform_site or typeform_popup). 

Indeed, my leads coming rom Zapier have the $source = API.

Which is annoying because I canno’t distinguish the two sources attribution (whether they come from typeform_site or typeform_popup). It seems Klaviyo overwrite the value I assign on Zapier.

Do you know how to fix it ? 

Thanks,

Best answer by Brian Turcotte

Hi @Charles Pratlong!

The Zapier<>Klaviyo integration was actually built by Zapier, not Klaviyo, so unfortunately we don’t have any insight into how information is sent over from their end. That said, I would recommend reaching out to their support for this issue:

 

Best,

Brian

1 reply

Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • January 25, 2024

Hi @Charles Pratlong!

The Zapier<>Klaviyo integration was actually built by Zapier, not Klaviyo, so unfortunately we don’t have any insight into how information is sent over from their end. That said, I would recommend reaching out to their support for this issue:

 

Best,

Brian