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Contributor I
January 24, 2024
Solved

$source from Zapier's leads bug

  • January 24, 2024
  • 1 reply
  • 64 views

Hi,

Since the 15th december and Klaviyo changes, my leads from Zapier doesn’t have the value I assigned on Zapier ($source = typeform_site or typeform_popup). 

Indeed, my leads coming rom Zapier have the $source = API.

Which is annoying because I canno’t distinguish the two sources attribution (whether they come from typeform_site or typeform_popup). It seems Klaviyo overwrite the value I assign on Zapier.

Do you know how to fix it ? 

Thanks,

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @Charles Pratlong!

    The Zapier<>Klaviyo integration was actually built by Zapier, not Klaviyo, so unfortunately we don’t have any insight into how information is sent over from their end. That said, I would recommend reaching out to their support for this issue:

     

    Best,

    Brian

    1 reply

    Brian Turcotte
    Klaviyo Alum
    January 25, 2024

    Hi @Charles Pratlong!

    The Zapier<>Klaviyo integration was actually built by Zapier, not Klaviyo, so unfortunately we don’t have any insight into how information is sent over from their end. That said, I would recommend reaching out to their support for this issue:

     

    Best,

    Brian