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Question

Webhook: Invalid URL (But works in Postman)

  • February 6, 2026
  • 3 replies
  • 30 views

tsalamazing
Problem Solver I
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Hey peeps!

I'm working with multiple 8-9 figure brands and I've set up custom events to get triggered from inside some of their flows.

Since ~19:30 GMT+2 February 5th, the webhooks are failing with 'invalid URL’ as a reason for failing.

But when I try and trigger the same exact API call with the same exact properties and inputs through Postman instead of a webhook, the event triggers properly (and it appears on the profile's Klaviyo events too).

I'm wondering if there's an issue in the translation from Klaviyo's webhook to actual API call.

P.S. I also updated the revision to the latest (2026-01-15) and adapted the webhook's body, but it still failed to trigger with the same reason, though, again, it worked in Postman

3 replies

whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • February 6, 2026

@tsalamazing how are you specifying the webhook inside of Klaviyo?  are you including any variables within the path?


tsalamazing
Problem Solver I
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  • Author
  • Problem Solver I
  • February 6, 2026

@tsalamazing how are you specifying the webhook inside of Klaviyo?  are you including any variables within the path?

Just the email as {{ person.email }}.

I spoke with support, seems there's an active bug


Byrne C
Community Manager
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  • Community Manager
  • February 6, 2026

Hi all.

I can confirm that the error message that you were seeing was unexpected behavior, and our team has worked to fix it. As of now, the incident has been resolved, and webhooks should be able to be created successfully, and fire without errors. Let me know if I can address any additional concerns.