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Question

Zapier not pulling new leads from Klaviyo

  • December 19, 2025
  • 1 reply
  • 9 views

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I am trying to transition my python script to Zapier. We use the script to pull customer, product views, and products in cart and create a lead for our commercial sales team. We were creating new Asana tasks but have transitioned over to PipeDrive. The designed the zap to pull new profiles from a lead gen segment. I cross check PipeDrive for the person. If we have no record of the person, it creates the record. I then pull product view and cart events which are merged together to create a list. The final step is to create a lead and add a note in Pipedrive for our Commercial Sales team. 

It seems that Zapier is not pulling the records when they are added to the customer segment. It should have ran 5 times on 12/18 but Zapier shows no record. 

12/18 New Klaviyo Customer Profiles
Zaps Run.
First step pull from Klaviyo.

Have I not set it up correctly? Is there something else I need to check?

 

Thanks in advance!

 

1 reply

whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • December 19, 2025

@prima_coffee_dev Could you please share the complete Zapier workflow? It appears to be a black box at the moment, and without seeing the full setup, it's difficult for us to understand the issue or provide assistance.