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Hi everyone!

I am Jennifer Koski-Vacirca, a graphic designer/illustrator who just launched my shopify store,

The Illustrated Empath 7 days ago at  www.theillustratedempath.com.

 

This is very exciting and I feel Klaviyo is already the right choice!

 

So I appreciate in advance your assistance with this question….

I think while building my store I may have created too many pop up sign up forms (by accident) offering 10% OFF when you sign up with your email for notifications/newsletters. The codes are good for 30 days.

The question is: Can I turn one pop up  off ? What if a customer already has that code and is waiting to use it closer to Black Friday…...If I turn one of  the pop ups off, will the customer still be able to use a code they have already received?

I don’t want to annoy customers with too many popups. I just want one. I want them to be able to use their discount after I turn one off.

Thanks in advance :)

Jennifer

Hey ​@The illustrated Empath 

Yes, you can turn off the signup form, while keeping the discount code active as is, so they can use the discount code while no new profiles will signup as you turned off the signup form. 

I hope this helps and thank you for sharing your question here in the community.

Cheers

Arpit

​@The illustrated Empath congratulations on starting your new biz. So yes if you turn off the signup form, you will not get new leads but subscribers(who have already subscribed to your newsletter) can use the code unless you did not disable the code.

Lemme know if you have any question.

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