Live training recordings

Hey guys, I got invited to take the Klaviyo Product Certification course and I cleared the exam in my first attempt. It feels pretty good but I do have a question. Will Klaviyo make it compulsory for its partner agencies to acquire Klaviyo Product Certification in the future? I’ve read something like that somewhere in the Klaviyo docs. Anyway, I got mine and you should get yours too.Kudos to Klaviyo for designing an excellent curriculum and exam for the certification. Thank you,Sourabh.Klaviyo Product Certification 

At Klaviyo, we are always looking for ways to iterate on and improve our product. @Melissa.Matusky  and I want to hear from you to learn about ways we can make your experience using Klaviyo better. We want to understand more about the business challenges you’re looking to solve, how Klaviyo fits into your current strategy, and your experience learning about and using the platform.  Want to share your feedback? Please reply to this post and a member of our team will be in touch!  No time to chat, but still want your voice heard? Feel free to fill out this quick survey: https://klaviyo-surveys.typeform.com/to/O3p7wb97

Hi Klaviyo Community!We are Retention Commerce. A digital agency that helps clients to get the best out of their email marketing.We want to know what are some of the troubles you had when you first started using Klaviyo. What was the hardest part to learn or implement? With nearly 5 years experience in using Klaviyo, we already forgot about the beginners struggle.We want to find out what were the biggest obstacles you had, so we can try and address some of them and help this community grow bigger.

Interested in learning even more about how to improve your benchmarks?  We are excited to announce a new session, hosted by Customer Success Managers Ksenia Bykova and Devin Bhatia to share how to review Benchmarks, identify areas for improvement, and set goals using real customer examples.What questions would do you have for Ksenia and Devin?   

Hi all and Happy New Year! We are so excited for the launch of the new product feature: Benchmarks.  I hope you’ll join us on January 7th for a session that covers where to find your benchmarks, how to best leverage your benchmarks and some great strategies to improve your benchmarks.   Have you checked out your benchmarks yet?  Anything surprise you?

Have you had a chance to check out our new product feature: Custom Analytics yet?  We’ve got a great live session this week that will help you walk through how to create three key reports and how to assess the reports for insights leading into Black Friday, including:1. Which products generated the most revenue last season?2. What are our best performing campaigns to date?3. Are there opportunities to improve our current primary flows?We hope to see you on Thursday, November 27th at 2pm EST -- but in the interim, what questions do you have around your Klaviyo data that we can answer?-Julie

Congrats!! You made it through the Cyber Weekend fury. While you may be tempted to sit back and relax, it’s time to prepare for the rest of the holiday season. Not to worry, we have you covered with 7 steps for success this holiday season!Reflect on Black Friday/Cyber Monday (BFCM) campaignsBefore you finish your turkey leftovers, check to see how your messages fared during Cyber Weekend. Check on your open, click, and unsubscribe rates. Checking on these metrics is vital to ensure your messages are going to the inbox and not landing in spam.    Set up a post-purchase flow to nurture the relationship between any new and existing customers who purchased during BFCMMake your new customers loyal ones and your loyal customers brand evangelists by fostering relationships using a post-purchase flow. This flow can be a simple thank you, a request for review, or instructions on how to use a product. Set up a browse abandonment flowYou will likely have shoppers that, for one reason or anothe

What is missing from Klaviyo is a white glove treatment from an expert from Klaviyo. By providing this tool, you are assuming everyone wants to become an expert with Klaviyo and has countless hours to learn. The issue is many  « experts » from many tasks websites claim to be experts in Klaviyo and all they end up doing is setting up some basic flows. What would be beneficial is a Klaviyo service that can look at your current implementation, fine tune the flows based on best practices. We would then simply manage the process going forward and take our time understanding the whole system in an optimized state … the alternative is to piecemeal a few flows while you are live and learn on your clients ….  not a great idea!

Black Friday and Cyber Monday (BFCM) are days away. If you don’t have a plan in place and are new to Klaviyo, we’ve got you covered. Follow the 10 steps below to make sure you make the most of the merriest time of the year for ecommerce businesses!Integrate your ecommerce platform with Klaviyo (5 min) To start, you’ll need to integrate your ecommerce platform with your Klaviyo account. This is to ensure that you have all of your data in one place so you can send relevant, personalized messages to your customers.Sync your contacts from your previous email service provider (ESP) (10 min) If you’re coming from another ESP, make sure to pull all of your contacts and their data into Klaviyo. If you are brand new to email marketing, you don’t need to worry about this step.Integrate with Facebook (5 min) If you’re planning to run paid advertising campaigns on Facebook or Instagram, integrate with Facebook so you can harness the power of Klaviyo segmentation to target people on multiple channe

We are so excited for the final pre-Black Friday Bootcamp.  We have some spectacular partners from Social Lite joining us to share their wisdom as we enter the final sprint. We’ll be covering:The importance of Black Friday – stats to get you excited and what ads we’re already seeing. Where Cyber Monday fits into your Customer’s Journey and how to craft your message effectively Last minute actions to be taken in your Klaviyo account to ensure success – it is not too  late! Real Offer & Template examples from previous Cyber Weekends – not everything has to be huge % off!And HUGE bonus -- customers who register will get customized guidance on their upcoming Black Friday send schedule to complement our previous release of our Content Calendar Template! Watch the replay now! As you are working through your Cyber Weekend prep -- what are your biggest questions and concerns?

Do you ever ask yourself, "Ok, I'm set up with Klaviyo...what's next?"  If so, this is the session for you!  Every month, our two part Session 5: Understanding Your Data, Optimizing Your Growth is held to help you understand your data and identify opportunities to grow your revenue.  We cover:Email Benchmarks, and strategies to improve your benchmarks Best Practices for Optimal Open Rates Revenue Per Recipient improvement strategiesAnd more!Sign up now to improve your open rates, click rates, average order value, and revenue per recipient. What reporting or benchmark questions do you have about your account?

Hello!The Growth Education team is very excited to share our session: “Increasing Your Revenue with a Klaviyo Account Audit” available now on-demand.After watching the session, we’d love to hear from you! Topics we covered included:How to assess your account usage Developing a plan for the highest impact on your ROI How to measure resultsWhat areas do you want to learn more about as it relates to benchmarks/best practices for your email marketing performance? Do you have any flows or campaign questions in advance of the session? Make sure to watch the session to get all of our revenue tips and tricks! Can’t make it? All registrants will receive a recording of the session.