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Problem Solver I
September 22, 2021
Solved

Abandoned Cart Show an Incorrect Price?

  • September 22, 2021
  • 2 replies
  • 256 views

I have one product on my site that costs £42. Nothing fancy, no subtotals, no separate VAT. Just straight up £42.

But my abandoned cart email sends out an email listing the price as £40. Why on earth is it doing this?

 

 

    This topic has been closed for replies.
    Best answer by zachariah21

    Never mind, figured it out - it was using a past event when the price was slightly lower. My bad!

    2 replies

    zachariah21AuthorAnswer
    Problem Solver I
    September 22, 2021

    Never mind, figured it out - it was using a past event when the price was slightly lower. My bad!

    Taylor Tarpley
    Community Manager
    Community Manager
    September 22, 2021

    @zachariah21

     

    Glad to hear your situation was solved! Do you mind posting in the other topic you created about the solution you found? 

     

    Best,

    Taylor