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Add cart items to a plain text email
I want to add a custom field to a plain email that shows one of the items that are being checked out to an abandoned cart flow email. Is it possible to do so? thanks!
Hi
Yes - all “event” variables (and personalization/profile properties) can be used in a Plain Text email as well. If you’re on Shopify, here’s an example code to retrieve the first item and use it in the text email.
Here’s an example of the email I have in a normal Klaviyo Template:
When I replace my Klaviyo Template version with a Plain Text email, I can use the Event variables in the text email like this, but only referencing the first item:
Hi {{ first_name }},
Did you leave the {{ event.Items.0|default:'' }} behind?
The Team
Where {{ event.Items.0|default:'' }} is the code for the first item in their cart.
See my preview email here:
For documentation on using event variables, this guide might help you:
Hope this helps!
Joseph Hsieh // retentioncommerce.com // X: @retention