We currently get time of purchase in UTC, but not the time zone of the shopper that makes a purchase. Are we able to get the time zone of the user that receives an email + time zone of the user when they make a purchase?
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Are we able to pull time zone of a user when an email is sent and an order placed?
+2Best answer by Omar
So if he subscribes prior to buying this will be updated as well.
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
We help with e-commerce growth through CRO, Klaviyo and CVO
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+61Hi
Thanks for sharing this question with us.
When a profile makes their first purchase, Klaviyo uses the billing address from the purchase event data to update location and timezone. And only when a user opens an email (rather than receives an email) are we able to set a location and/or timezone. For all scenarios where timezone or location are updated, see our article here.
Thanks for being a community member.
+46So if he subscribes prior to buying this will be updated as well.
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
We help with e-commerce growth through CRO, Klaviyo and CVO
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