Solved
Back in stock showing up where it shouldn't
I have the back in stock flow all set up- but it is showing up on all of my Print on Demand items that have inventory. How can this be fixed?
Brian TurcotteAnswer
Klaviyo Alum
June 13, 2023
Hi
I understand that many print-on-demand operations use a third-party service that’s integrated with an e-commerce platform like Shopify. If you don’t mind me asking, are you using one of these plugins, such as Printify or Prinftul?
Since Klaviyo only integrates directly with the e-commerece platform, can you confirm that the stock value is >0 in Shopify, as well as the third-party service? If there is only stock in the third-party plugin, Klaviyo won’t be able to read that, which would explain your current circumstance.
In the meantime, I would suggest reading through the following Community threads and Help Center articles:
I hope this helps to get you started, and thanks for using the Community!
- Brian
