We would like to back-populate a metric-triggered flow (placed order).
However, we noticed that when we click on back-populate, the customers who placed order more than 1 time are duplicated.
Their profiles end up at different stages in the same flow.
Do you have any idea on how to back-populate only 1 event/person (the most recent one) ?
Best answer by Mailbox Manny
Hey @Tomb,
That’s a tricky one (well at least for me). Curious, what’s the context of the flow content? Is it a long or complicated flow? Would sending out campaigns for that segment work?
Was going to suggest the filter Skip anyone who has been in this flow at any time, but I see that doesn’t work for back-populated profiles (only new ones entering the flow).
I’d be interested if anyone has a creative solution to this!
That’s a tricky one (well at least for me). Curious, what’s the context of the flow content? Is it a long or complicated flow? Would sending out campaigns for that segment work?
Was going to suggest the filter Skip anyone who has been in this flow at any time, but I see that doesn’t work for back-populated profiles (only new ones entering the flow).
I’d be interested if anyone has a creative solution to this!
Search saves time. Contributing compounds value.
The ROI of your reply? One helpful answer can support dozens of teams, build your credibility, sharpen your own expertise over time, foster connectivity, and create good karma – because what goes around comes around. The community is what YOU make it.