Background image not showing in gmail

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Hello,

My section background image is not showing in gmail. Is there something I can do?

Thank you for your help

Katia

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Taylor TarpleyAnswer

Community Manager

Hi there @Katia Da Veiga,

Welcome to the Community! Sorry to hear you’re having an issue with your background image, happy to help!

Do you mind sharing a whether you are using dark mode or whether this template was exported from Klaviyo into Shopify?

Additionally, I’d also recommend using tools like Litmus or Email on Acid to show you how your emails will appear on various platforms by using email preview tools, I know it’s helpful to a lot of our customers!

Thanks for participating in the Community!

-Taylor