Bulk Delete Audience Stuck?

2 replies
271 views

I tried to bulk delete through profile maintenance but I am stuck with a progress bar at 0%. How can I make bulk delete work?

This topic has been closed for replies.

DovAnswer

Klaviyo Alum

Hello @Jake F.,

Thank you for sharing this question with the Klaviyo Community.

Even when the progress bar is at 0%, the request to delete these profiles has been queued and it will process after the other delete requests within Klaviyo are completed. Please be patient and allow some time for this to complete, especially if you are deleting a large number of profiles. It would be helpful if you could confirm that these profiles were processed for deletion as well.

Thanks and have a great rest of your day.

DD

DovAnswer

Klaviyo Alum

Hello @Jake F.,

Thank you for sharing this question with the Klaviyo Community.

Even when the progress bar is at 0%, the request to delete these profiles has been queued and it will process after the other delete requests within Klaviyo are completed. Please be patient and allow some time for this to complete, especially if you are deleting a large number of profiles. It would be helpful if you could confirm that these profiles were processed for deletion as well.

Thanks and have a great rest of your day.

DD

J

Jake F.Author

Contributor I

Hello @Dov,

Thank you for the reply.

Yes the profiles has been deleted.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials