We recently sent out an email campaign. When a user clicks on our link for the first time they are directed to our page. However, if they click on it a second time then they are directed to a page that says “This site can’t provide a secure connection” ERR_SSL_PROTOCOL_ERROR. I am not sure how to go about fixing this and am wondering if anyone has any ideas? I have reached out to Klaviyo but have not heard back from them. We are not making any sales via this campgain so (obviously) would like to fix this as soon as possible. Thank you!
Solved
Campaign link broken: upon clicking link user is directed to a page that say "this site can't provide a secure connection"
+1Best answer by Maxbuzz
Hello
You can read more info for SSL here: https://help.klaviyo.com/hc/en-us/articles/360052205052
Hello
Also, Could you please share the screenshot of the error?
+1Thank you for your message! I have attached a screenshot of the issue. I am not sure if we have click tracking enabled but will take look to see - thank you for the recommendation.
Hello
You can read more info for SSL here: https://help.klaviyo.com/hc/en-us/articles/360052205052
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.