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Contributor I
October 12, 2021
Solved

Can I added images in Text-Based emails?

  • October 12, 2021
  • 2 replies
  • 696 views

I’m creating text-based messages for a Flow, and copy/pasted an image into the text-based version. It previews correctly. Can we send images in text-based campaigns? 

    This topic has been closed for replies.
    Best answer by Mailbox Manny

    Yup! Whatever you see in the preview will get sent to the subscriber.

    However, if the subscriber chooses to receive emails in plain text with their email provider, they won't see the image. 

    2 replies

    Mailbox Manny
    Partner - Silver
    Partner - Silver
    October 12, 2021

    Yup! Whatever you see in the preview will get sent to the subscriber.

    However, if the subscriber chooses to receive emails in plain text with their email provider, they won't see the image. 

    Subscribe. Segment. Send. Repeat.
    stephen.trumble
    Klaviyo Alum
    October 12, 2021

    Hey @a.brown 

    So happy to see you jumping into the Klaviyo Community for help with text-only emails!

    @Mailbox Manny is correct! Whatever you see in the preview will be sent to your subscribers, but the images will only show if they allow it within their email provider. You can also check out this community post about finding the right balance of image to text best practices:

    Thank you so much for contributing to everyone’s success on Klaviyo!

    -Stephen