Active Contributor I

Solved

Can I trigger a different email from a different pop-up variation?

Forum|Forum|5 years ago
December 30, 2020
4 replies
305 views

I'd like to A/B test the same pop-up design with a variation in the messaging: free shipping v. 10% off.

Can I set up the flow to segment between pop-up variant A and variant B to send a different email depending on which pop-up you were served?

Thank you,

Jonathan

Flows

This topic has been closed for replies.

Best answer by k.mcevoy

Hi there, thanks for contributing to the Community!

Yes! You can leverage custom hidden fields in forms and then use those profile properties as conditional branches within your flow.:

This will allow you to send customers different emails depending on which form they submitted.

Thanks again for being a member of the Community!

Kelsey

k.mcevoyAnswer

Klaviyo Employee

Hi there, thanks for contributing to the Community!

Yes! You can leverage custom hidden fields in forms and then use those profile properties as conditional branches within your flow.:

This will allow you to send customers different emails depending on which form they submitted.

Thanks again for being a member of the Community!

Kelsey

J

jfcatalanAuthor

Active Contributor I

Thanks Kelsey, that's a clever solution. I didn't even realize that the submit buttons passed on hidden fields.

L

Lilly

Contributor I

Hi @k.mcevoy ,

Which property does i have to set, that this work?

David To

Klaviyo Employee

Hey @Lilly,

You can actually set your properties and values to be whatever you want them to be. This would all depend on how you have things set up and for your own organizational purposes. In addition to the Help Center articles that @k.mcevoy included, I would suggest taking a look at the following resources that can further help you understand how to utilize profile properties with conditional splits:

I hope this helps!

David

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