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Contributor I
Jan 15, 2026 10:54 AM UTC
Solved

Creating a segment/flow for customers who tip on Shopify

Hi there,

On our Shopify checkout we have the option for customers to leave us a tip and a few generous folk do.

We would love to create a flow that emails customers that do tip but I am struggling to do this. Can anyone help?

 

The tipping section in Shopify settings.

Thanks, Sid

    SidHiscoxAnswer
    Contributor I
    Jan 15, 2026 10:59 AM UTC

    I think I just worked it out. There is a Product Name called Tip.

     

     

    2 replies

    SidHiscoxAuthorAnswer
    Contributor I
    Jan 15, 2026 10:59 AM UTC

    I think I just worked it out. There is a Product Name called Tip.

     

     

    GabbyEsposito
    Community Manager
    Community Manager
    Jan 15, 2026 2:06 PM UTC

    So glad to hear you were able to figure it out. And appreciate you sharing your solution for future reference. Have a great day ​@SidHiscox! 

    Gabby