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Contributor I
March 3, 2024
Solved

Customize newsletter confirmation email

Is it possible to customize the newsletter subscription email to add my branding on it?

 

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retention
retentionAnswer
2025 Champion
March 3, 2024

Hi @power pops, welcome to the community!
Yes you can customize the double-optin confirmation emails.  Those emails can be customized in the account’s default consent page settings here:

 

And, if you have a List specific consent page settings enabled, then you go to:

  • List & Segments →  (“Your List Name”) → Subscribe & preference pages → Email Confirmation.

There, you can custom the email by adding in additional blocks of images or text.  Here’s an example:

Hope that helps!

Joseph Hsieh // retentioncommerce.com // X: @retention

2 replies

retention
Partner - Platinum
retentionAnswer
2025 Champion
March 3, 2024

Hi @power pops, welcome to the community!
Yes you can customize the double-optin confirmation emails.  Those emails can be customized in the account’s default consent page settings here:

 

And, if you have a List specific consent page settings enabled, then you go to:

  • List & Segments →  (“Your List Name”) → Subscribe & preference pages → Email Confirmation.

There, you can custom the email by adding in additional blocks of images or text.  Here’s an example:

Hope that helps!

Joseph Hsieh // retentioncommerce.com // X: @retention
Contributor I
March 5, 2024

Thank you very much!