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Desktop pop-up width issue

  • April 28, 2025
  • 1 reply
  • 23 views

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When designing a form for desktop (with the ‘pop-up’ type selected), the maximum width seems to be around 1200px. I’m able to enter a value higher than that, but it doesn’t change the width of the form.

Best answer by emma.owens

Hi ​@Austin Chick ! 

Thank you for reaching out the Community. Our popup forms should not have a max width, as the size of the form will change depending on the screen. If you aren’t able to increase the width, I would suggest reaching out to our support team so they can take a look at your form and troubleshoot from there! If you are looking for a full page form that takes up the whole screen, then you can use our full page form option outlined here . 

If you have any specific questions, please let me know! 

1 reply

emma.owens
Community Manager
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  • Community Manager
  • 216 replies
  • Answer
  • April 30, 2025

Hi ​@Austin Chick ! 

Thank you for reaching out the Community. Our popup forms should not have a max width, as the size of the form will change depending on the screen. If you aren’t able to increase the width, I would suggest reaching out to our support team so they can take a look at your form and troubleshoot from there! If you are looking for a full page form that takes up the whole screen, then you can use our full page form option outlined here . 

If you have any specific questions, please let me know!