Skip to main content

I'm using a single Klaviyo account to manage multiple stores (locations/brands), and I’d like each store's specific address to appear in the footer of the emails, based on which store the customer is associated with.

Is there a recommended way to dynamically display the correct store address in the footer using custom properties or profile data?
Ideally, I’d like to avoid creating separate accounts or duplicating flows for each store.

Hi ​@nolesb ,

Welcome to the Community!

To confirm, you have profiles that have purchased from multiple stores created in the one Klaviyo account, and you’d like to display a different store address in sent emails based on the store a profile is associated with.

Some follow-up questions:

  • Do you have the associated store saved in Klaviyo against each profile? Does that information come into Klaviyo via metrics (events) or saved as a profile property?
  • Are you wanting to have the different, associated store address in all campaign emails, all Flow emails or just some? Or just all emails that you send?

Ultimately I think your solution will be show / hide logic within an email template, but if you need extra help in adding this then the answers above will help.