Hi Klaviyo Community,
I’m experiencing an issue with a dropdown field in one of my Klaviyo forms. After selecting an option from the dropdown, the field only shows the selected option and hides all the other options.
To troubleshoot, I created a plain HTML page with just the Klaviyo embed code (<div class="klaviyo-form-VXCQJw"></div>
and the Klaviyo script). Even on this isolated setup, the issue persists.
This suggests that the problem is not caused by my site’s CSS or JavaScript, but rather something with the form or dropdown field settings themselves.
Has anyone encountered this behavior before, or is there a recommended way to fix it so that all dropdown options remain visible after selection? Any guidance would be greatly appreciated.
Thank you!