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Contributor I
Dec 27, 2024 2:33 PM UTC
Solved

email bounces due to content

I have noticed a lot of our email campaigns bounces due to content, what can i do to prevent this as much as possible?

 

Regards

Anna

https://www.fitnessgruppen.dk/

 

    This topic has been closed for replies.
    Christiannoerbjerg
    2025 Champion
    Dec 29, 2024 12:07 PM UTC

    Hi ​@Fitnessgruppen and Anna :)

    Thank you for posting in the Community!

    So… Let’s break this down into manageable areas of focus:

    1): Bounces due to content occur when email service providers (ESPs) flag your email as spam or reject it outright. This is typically due to:

    • Trigger words or phrases in your subject line or body.
    • Excessive images or improper formatting.
    • A poor sender reputation.

    2): 

    To avoid triggering spam filters:

    • Avoid Spammy Words and Phrases: Refrain from using terms like "free," "guaranteed," "act now," or "click here" excessively. A tool like Glockapps can help evaluate your content.
    • Keep Text-to-Image ratio balanced: Ensure a healthy balance between text and images (around 60:40 text-to-image ratio is ideal). Include alt text for all images to enhance deliverability.
      • You can use this code and adding it to the bottom of the e-mail to help with this: <span style="color: transparent; display: none; height: 0; max-height: 0; font-size: 1px; max-width: 0; opacity: 0; overflow: hidden; mso-hide: all; visibility: hidden; width: 0;">Add text after here.!-->
    • Use clean and simple HTML: Avoid overly complex designs or excessive inline styles. Ensure your HTML is responsive and error-free.
    • Personalize and Segment Content: Tailor your messaging to your audience, as relevant and engaging emails are less likely to be flagged.

    By refining your email content and taking these proactive steps, you should notice a significant reduction in content-related bounces. If you’d like, I can guide you through testing specific emails or reviewing your current campaigns for potential red flags.

    Hope that helps or else, let me know! :-) 

    Christian Nørbjerg Enger
    Partner & CPO
    Web: Segmento.dk
    LinkedIn: @christianfromsegmento
    Voldbjergvej 22b, 8240 Risskov

    2 replies

    Christiannoerbjerg
    Expert Problem Solver II
    2025 Champion
    Dec 29, 2024 12:07 PM UTC

    Hi ​@Fitnessgruppen and Anna :)

    Thank you for posting in the Community!

    So… Let’s break this down into manageable areas of focus:

    1): Bounces due to content occur when email service providers (ESPs) flag your email as spam or reject it outright. This is typically due to:

    • Trigger words or phrases in your subject line or body.
    • Excessive images or improper formatting.
    • A poor sender reputation.

    2): 

    To avoid triggering spam filters:

    • Avoid Spammy Words and Phrases: Refrain from using terms like "free," "guaranteed," "act now," or "click here" excessively. A tool like Glockapps can help evaluate your content.
    • Keep Text-to-Image ratio balanced: Ensure a healthy balance between text and images (around 60:40 text-to-image ratio is ideal). Include alt text for all images to enhance deliverability.
      • You can use this code and adding it to the bottom of the e-mail to help with this: <span style="color: transparent; display: none; height: 0; max-height: 0; font-size: 1px; max-width: 0; opacity: 0; overflow: hidden; mso-hide: all; visibility: hidden; width: 0;">Add text after here.!-->
    • Use clean and simple HTML: Avoid overly complex designs or excessive inline styles. Ensure your HTML is responsive and error-free.
    • Personalize and Segment Content: Tailor your messaging to your audience, as relevant and engaging emails are less likely to be flagged.

    By refining your email content and taking these proactive steps, you should notice a significant reduction in content-related bounces. If you’d like, I can guide you through testing specific emails or reviewing your current campaigns for potential red flags.

    Hope that helps or else, let me know! :-) 

    Christian Nørbjerg Enger
    Partner & CPO
    Web: Segmento.dk
    LinkedIn: @christianfromsegmento
    Voldbjergvej 22b, 8240 Risskov

    MANSIR2094
    Expert Problem Solver IV
    Expert Problem Solver IV
    Dec 29, 2024 12:53 PM UTC

    Dear Anna,

     

    To reduce email bounces, ensure your content complies with email provider guidelines by avoiding spammy words, excessive punctuation, and large attachments. Use a clear subject line, engaging text, and optimized images. Additionally, maintain a clean email list, verify addresses, and use a professional email domain.

     

    Best regards,

    Mansir 

     

    Mansir Digital Portfolio