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Contributor I
December 27, 2024
Solved

email bounces due to content

  • December 27, 2024
  • 2 replies
  • 91 views

I have noticed a lot of our email campaigns bounces due to content, what can i do to prevent this as much as possible?

 

Regards

Anna

https://www.fitnessgruppen.dk/

 

    This topic has been closed for replies.
    Best answer by Christiannoerbjerg

    Hi ​@Fitnessgruppen and Anna :)

    Thank you for posting in the Community!

    So… Let’s break this down into manageable areas of focus:

    1): Bounces due to content occur when email service providers (ESPs) flag your email as spam or reject it outright. This is typically due to:

    • Trigger words or phrases in your subject line or body.
    • Excessive images or improper formatting.
    • A poor sender reputation.

    2): 

    To avoid triggering spam filters:

    • Avoid Spammy Words and Phrases: Refrain from using terms like "free," "guaranteed," "act now," or "click here" excessively. A tool like Glockapps can help evaluate your content.
    • Keep Text-to-Image ratio balanced: Ensure a healthy balance between text and images (around 60:40 text-to-image ratio is ideal). Include alt text for all images to enhance deliverability.
      • You can use this code and adding it to the bottom of the e-mail to help with this: <span style="color: transparent; display: none; height: 0; max-height: 0; font-size: 1px; max-width: 0; opacity: 0; overflow: hidden; mso-hide: all; visibility: hidden; width: 0;">Add text after here.!-->
    • Use clean and simple HTML: Avoid overly complex designs or excessive inline styles. Ensure your HTML is responsive and error-free.
    • Personalize and Segment Content: Tailor your messaging to your audience, as relevant and engaging emails are less likely to be flagged.

    By refining your email content and taking these proactive steps, you should notice a significant reduction in content-related bounces. If you’d like, I can guide you through testing specific emails or reviewing your current campaigns for potential red flags.

    Hope that helps or else, let me know! :-) 

    Christian Nørbjerg Enger
    Partner & CPO
    Web: Segmento.dk
    LinkedIn: @christianfromsegmento
    Voldbjergvej 22b, 8240 Risskov

    2 replies

    Christiannoerbjerg
    Expert Problem Solver II
    2025 Champion
    December 29, 2024

    Hi ​@Fitnessgruppen and Anna :)

    Thank you for posting in the Community!

    So… Let’s break this down into manageable areas of focus:

    1): Bounces due to content occur when email service providers (ESPs) flag your email as spam or reject it outright. This is typically due to:

    • Trigger words or phrases in your subject line or body.
    • Excessive images or improper formatting.
    • A poor sender reputation.

    2): 

    To avoid triggering spam filters:

    • Avoid Spammy Words and Phrases: Refrain from using terms like "free," "guaranteed," "act now," or "click here" excessively. A tool like Glockapps can help evaluate your content.
    • Keep Text-to-Image ratio balanced: Ensure a healthy balance between text and images (around 60:40 text-to-image ratio is ideal). Include alt text for all images to enhance deliverability.
      • You can use this code and adding it to the bottom of the e-mail to help with this: <span style="color: transparent; display: none; height: 0; max-height: 0; font-size: 1px; max-width: 0; opacity: 0; overflow: hidden; mso-hide: all; visibility: hidden; width: 0;">Add text after here.!-->
    • Use clean and simple HTML: Avoid overly complex designs or excessive inline styles. Ensure your HTML is responsive and error-free.
    • Personalize and Segment Content: Tailor your messaging to your audience, as relevant and engaging emails are less likely to be flagged.

    By refining your email content and taking these proactive steps, you should notice a significant reduction in content-related bounces. If you’d like, I can guide you through testing specific emails or reviewing your current campaigns for potential red flags.

    Hope that helps or else, let me know! :-) 

    Christian Nørbjerg Enger
    Partner & CPO
    Web: Segmento.dk
    LinkedIn: @christianfromsegmento
    Voldbjergvej 22b, 8240 Risskov

    MANSIR2094
    Expert Problem Solver IV
    Expert Problem Solver IV
    December 29, 2024

    Dear Anna,

     

    To reduce email bounces, ensure your content complies with email provider guidelines by avoiding spammy words, excessive punctuation, and large attachments. Use a clear subject line, engaging text, and optimized images. Additionally, maintain a clean email list, verify addresses, and use a professional email domain.

     

    Best regards,

    Mansir 

     

    Mansir Digital Portfolio