Email is off center after uploading HTML

Forum|Forum|4 years ago
September 20, 2021
4 replies
141 views

Hey everyone,

I’m running into an issue when I’m uploading a clients HTML source it seems to be off center slightly. I’m by no means an HTML expert but messed around with the padding and took a quick look at the source coding but nothing stood out to me. Any help is much appreciated!

This topic has been closed for replies.

Best answer by David To

Hey @thayala,

In addition to what @Mailbox Manny had highlighted, I would also question if you are seeing this when sending yourself a preview of the email. However, since this is a custom HTML template, I would advise reviewing how the template was coded and potentially finding a Klaviyo partner who can audit and review your template on your behalf.

Thanks also jumping in and being so helpful @Mailbox Manny!

David

Mailbox Manny

Partner - Silver

Hi! Was this built using the blocks in Klaviyo or imported as an HTML template?

Want to send me a preview email to manny@campaignsandflows.com? I can check out the coding. Shoot me a DM if you do.

Subscribe. Segment. Send. Repeat.

T

thayalaAuthor

Contributor I

Hi Manny thanks for your help it was imported as an HTML template. Lot’s of mentions of ‘outlook’ in the coding also.

David ToAnswer

Klaviyo Employee

Hey @thayala,

In addition to what @Mailbox Manny had highlighted, I would also question if you are seeing this when sending yourself a preview of the email. However, since this is a custom HTML template, I would advise reviewing how the template was coded and potentially finding a Klaviyo partner who can audit and review your template on your behalf.

Thanks also jumping in and being so helpful @Mailbox Manny!

David

T

thayalaAuthor

Contributor I

Thanks @david.to appreciated the response and suggestion! Unfortunately it still looks to be off center even with a preview email. Good call on finding a Klaviyo partner though.

Thanks again!

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