Contributor I

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Email Product Feed Currency Issue

3 replies
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My company does business in the US, Canada, and AUS. I would like to have my product feed’s price display WITH the Denominator (USD, CAD, AUD), but when I switch the display currency in the template or individual email editor, I am only seeing a standard “$” dollar sign, whereas if I were to switch to almost any other country, the denominator is displayed appropriately.

Is having the actual denominator display possible for these currencies? or am I SOL? It seems like a pretty basic function, especially when many of the businesses using Klaviyo operate in multiple countries.

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Taylor TarpleyAnswer

Community Manager

Hi there @GoDarkBags,

To add onto what @Sujal shared, an account can only have one associated currency at a deep-account level. This is probably why you’re only seeing a $ dollar sign show for currency.

However, an easy workaround for our international folks is to create different conditional splits in your flows as @Sujal mentions above as the last option, and you can set a different currency for each regional split on the template level!

Additionally, I’d check out these similar threads to learn more!

Hope this helps!

-Taylor

Sujal

Expert Problem Solver II

Hey @GoDarkBags !

Klaviyo doesn't currently show full currency codes (USD, CAD, AUD) for US, Canada & Australia emails. Here are some options:

Custom Code Snippet (For Developers): Add code to insert the symbol dynamically based on currency.

Manual Price Display: Include price with the desired denominator (e.g., $10.00 USD) in your text field.

Regionalized Templates (if applicable): Create separate templates for each region with the default currency set accordingly.

Sujal Shrestha | www.theklientx.com

Taylor TarpleyAnswer

Community Manager

Hi there @GoDarkBags,

To add onto what @Sujal shared, an account can only have one associated currency at a deep-account level. This is probably why you’re only seeing a $ dollar sign show for currency.

However, an easy workaround for our international folks is to create different conditional splits in your flows as @Sujal mentions above as the last option, and you can set a different currency for each regional split on the template level!

Additionally, I’d check out these similar threads to learn more!

Hope this helps!

-Taylor

Omar

2025 Champion

@GoDarkBags there are possibilities to split multicurrency within Klaviyo but to be honest it's a pretty complex setup to get right.

Your best bet is to make things easier and not display prices!

or use separate Klaviyo accounts - one per currency - if your ecommerce platform allows for separate klaviyo integrations per currency.

Multi-currency / multi-language can be a hard job to get right which needs dev resources and knowledgeable Klaviyo specialists. I assume you'd also run into this issue with various ad platforms.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

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